WaveloopvsOmnichatOM- Instagram comment to DMYes, on every plan
- Story replies to DMYes, on every plan
- DM keyword repliesYes, on every plan
- Follow to unlockYes, Creator plan and up
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A Omnichat alternative built for Instagram.
Omnichat is an AI social CRM for retail and ecommerce brands that brings WhatsApp, Instagram, Messenger, LINE, WeChat and website chat into one team inbox.
Free plan · No card needed
WaveloopvsOmnichatOMSide by side
How Waveloop and Omnichat compare.
| Feature | Waveloop | Omnichat |
|---|---|---|
| Instagram comment to DM | Yes, on every plan | Yes, keyword replies on post comments and live stream comments |
| Story replies to DM | Yes, on every plan | Yes, for story mentions and story keywords |
| DM keyword replies | Yes, on every plan | Yes |
| Follow to unlock | Yes, Creator plan and up | Not listed |
| Email collection in DMs | Yes, Creator plan and up | Not listed. Its chatbot tags customers for segments |
| AI replies to DMs | AI drafts replies for you to review (Business plan) | Omni AI answers common questions from a knowledge base. Instagram support not listed |
| Free plan | Yes. 3 automations, 50 new contacts a month, no card | No. 14-day free trial |
| Starting paid price | $15/month (Creator), unlimited contacts | Quote only, billed yearly |
| Official Meta Tech Provider | Yes, and an Official Meta Business Partner | Not listed. They say they are a Meta Business Partner and WhatsApp Business Solution Provider |
Choose Waveloop if
- You can sign up yourself and start free today, with no card.
- Prices are published. Creator is $15 a month, or $150 a year.
- Follow to unlock and email collection are built in on Creator.
Choose Omnichat if
- You sell across WhatsApp, LINE, WeChat and Instagram and want one team inbox.
- You want retail add-ons like coupons, a WhatsApp catalog with payments and customer journeys.
Pricing
Omnichat pricing, in plain words.
Omnichat
Omnichat does not show prices. You ask for a quote, and the cost depends on your contacts and users. Plans are billed yearly, starting with Basic for 10,000 contacts and 3 users. There is a 14-day free trial.
Waveloop
Flat prices. No charge per contact. Hobby is free with no card. Creator is $15 a month, or ₹1,499 plus GST in India, with unlimited contacts.
What both do.
Omnichat and Waveloop both send automatic replies on Instagram. Someone comments a keyword on your post or sends you a keyword in a DM, and they get a message back with a link. Both can also react to stories. Omnichat replies when someone mentions your brand in a story or uses a story keyword. Waveloop replies when someone replies to your story.
The difference is scope. Omnichat calls itself an AI social CRM. It brings WhatsApp, Instagram, Messenger, LINE, WeChat and website chat into one inbox for a team. Its customers are mostly retail and ecommerce brands, in fields like cosmetics, travel and real estate.
Waveloop is built only for Instagram. You pick a post or reel, choose a keyword and write the DM. Story replies and keywords people DM you work the same way. Everyone who comments is saved as a contact you can search and export.
Where Omnichat is stronger.
If your customers message you on WhatsApp or LINE as much as on Instagram, Omnichat keeps all of it in one place. Its plans include team seats, from 3 users on Basic to 10 on Enterprise. It offers retail add-ons such as coupons, a WhatsApp catalog with payments, and customer journeys. Its Instagram tools can also reply to keywords in live stream comments.
Omnichat also has an AI feature, Omni AI, that answers common questions from a knowledge base you upload. Its docs do not say which channels it covers.
How the prices compare.
Omnichat does not show prices. You request a quote, and the cost depends on your contacts and users. Plans are billed yearly, and WhatsApp and LINE message fees are charged on top. You can try it free for 14 days.
Waveloop shows its prices. Hobby is free with no card: 3 automations, 50 new contacts a month and unlimited DMs. Creator costs $15 a month or $150 a year, or ₹1,499 a month plus GST in India. It adds unlimited contacts, follow to unlock, email collection and card replies. Each Instagram account you connect has its own plan. See every plan on the pricing page.
Which one fits.
Pick Omnichat if a brand team sells across several chat apps and wants one shared inbox. Pick Waveloop if Instagram is where people ask for your links, and you want to set it up yourself today and start free.
Switching
Moving from Omnichat to Waveloop.
- 1
Sign up free and log in with Instagram.
You need a professional Business or Creator account, and switching is free.
- 2
Recreate each Omnichat comment campaign.
Pick the post or reel, add the keyword and write the DM.
- 3
Turn off the Omnichat campaign on the same post, so nobody gets two DMs.
- 4
Comment the keyword from another account to test it.
FAQ
Waveloop and Omnichat, answered.
Is Waveloop a good Omnichat alternative?
It is if Instagram is your main channel and you want to set up comment, story and DM keyword automations yourself. If you need WhatsApp, LINE or WeChat in one team inbox, Omnichat covers more channels.
Is Waveloop cheaper than Omnichat?
Omnichat does not publish prices, so you need a quote, and plans are billed yearly. Waveloop Hobby is free, and Creator costs $15 a month or $150 a year with unlimited contacts. In India, Creator is ₹1,499 a month plus GST.
Can I move my Omnichat automations to Waveloop?
There is no direct import from Omnichat. You recreate each comment automation by picking a post, a keyword and your DM, or import several comment to DM automations at once from a CSV file, within your plan's automation limit.
Can I use Omnichat and Waveloop at the same time?
Yes, on different posts. If both tools watch the same post and keyword, people can get two DMs, so turn the Omnichat campaign off on that post first.
Does Waveloop work with WhatsApp, LINE or WeChat?
No. Waveloop works with Instagram only. If those apps matter to your business, Omnichat is built for them.
Do I need a card to try Waveloop?
No. Hobby is free with no card. Paid plans start with a 7-day free trial that takes a card and charges nothing until day 7.
Last updated , the day we checked Omnichat’s public website. Plans and features change, so check their site for the latest.
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