Yes, in two ways. Contacts are saved on every plan. Email collection is on the Creator plan and up.
Contacts, on every plan
When someone comments and triggers one of your comment automations, Waveloop saves them as a contact with their Instagram username. Open Contacts in your dashboard to search them, open their profile or export them as a CSV file.
Hobby includes 50 new contacts a month. Creator and Business have no contact limit.
Emails, on Creator and Business
Any automation can ask for an email right after it sends the DM. The person's next message is saved as a lead if it contains a valid email address.
- Open a comment, DM keyword or story reply automation.
- Click Also collect their email.
- Tick Ask for their email.
- Write the question, or leave it blank to use the default.
- Add an optional thank-you message, then save.
Collected emails appear on the Contacts page under Email leads, ready to download as a CSV.
An email list goes wherever you go. Ask for it after you've delivered what people came for, and say what you'll send them.
Step-by-step guide: How do I collect emails from my DMs? and Where do captured leads live?